This Privacy Policy explains how AutoKonnekt (“we,” “us,” or “our”) collects, uses, shares, and protects information when you use AutoKonnekt (https://autokonnekt.com) and related services (the “Service”).

1. Information we collect

Information you provide

Account data: name, email, password (stored hashed), company name, phone, country, and profile photo.
Billing data: subscription plan, payment history, and billing identifiers. Card details are processed by Stripe; we do not store full card numbers on our servers.
Content: brand assets, uploaded images, campaigns, posts, calendar notes, and AI prompts you submit.
Connected accounts: OAuth tokens and metadata for social platforms you authorize (e.g. Facebook, Instagram, LinkedIn).
Communications: support requests and feedback you send us.

Information collected automatically

Usage data: features used, AI credit consumption, publish activity, and error logs.
Device & log data: IP address, browser type, operating system, and timestamps.
Cookies & similar technologies: session tokens and preferences needed to keep you signed in and secure the Service.

2. How we use information

We use information to:

Provide, maintain, and improve the Service.
Authenticate users and secure accounts.
Process subscriptions, trials, and credit purchases.
Generate AI content and schedule or publish posts you request.
Send transactional emails (verification, receipts, security alerts).
Respond to support inquiries and enforce our Terms.
Analyze usage to improve performance and develop new features.
Comply with legal obligations.

3. AI processing

When you use AI features, we send relevant inputs (such as brand information, prompts, and content context) to AI providers configured for the Service. We use this data only to fulfill your requests and operate the product. Do not submit sensitive personal data unless necessary for your use case.

4. How we share information

We may share information with:

Service providers that help us operate the Service (hosting, email, payments, analytics, AI inference), under contractual confidentiality obligations.
Social platforms you connect, when you authorize publishing or analytics.
Team members in your workspace, according to roles and permissions you assign.
Legal authorities when required by law or to protect rights, safety, and security.
Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

We do not sell your personal information.

5. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account subject to legal and operational requirements (e.g. billing records).

6. Security

We implement technical and organizational measures designed to protect your information, including encryption in transit, access controls, and secure handling of uploaded media. No method of transmission or storage is 100% secure; please use a strong password and protect your credentials.

7. Your rights & choices

Depending on your location, you may have the right to:

Access, correct, or delete personal information we hold about you.
Object to or restrict certain processing.
Export your data where technically feasible.
Withdraw consent where processing is consent-based.
Opt out of marketing emails via unsubscribe links.

To exercise these rights, contact privacy@autokonnekt.com. We may verify your identity before responding.

8. International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

9. Children

The Service is not directed to children under 18. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.

10. Third-party links

The Service may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated by email or in-product notice.

12. Contact us

Privacy questions or requests: privacy@autokonnekt.com.
Terms of use: Terms & Conditions.